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Brazelton Insurance Group provides insurance solutions to individuals, families, and businesses in Algonquin, Lake in the Hills, Carpentersville, Huntley, Dundee, Crystal Lake, Gilberts, Barrington and throughout the Chicagoland area.

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Phone: (224) 333-2241

Fax: (224) 333-2521

Visit Us

115 N Main St #101

Algonquin, IL 60102

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Have a Question Or Need to Make An Appointment? Email Us!

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What is the difference between an independent and a captive agent?

The main difference between an independent and captive agent is that a captive agent works for one insurance company and only sells it’s policies. An independent agent works for themselves and has relationships with multiple insurance companies.


Once I become a B.I.G. customer, who will be servicing my account?

We as a team service each of our clients. You don’t get one agent, you get the whole team. We value our team as family and we treat our clients the same way.

Do all carriers have the same coverage?

No, insurance carriers all carry different policies and it can be hard finding what you need or settling for things you don’t need. Here at Brazelton Insurance Group we are able to use our multiple networks to find a plan that works best for both your needs and your budget. Let us do the hard work for you.

What should I do if I need to file a claim?

If you need to file a claim and it is during our normal business hours, we ask that you call us directly.  We can assist in helping you gather what information will be necessary as well as give you an idea on what to expect.  Of course, all of our carriers have 24-hour claim lines in which these can be called in directly.


American Modern


Bristol West 800.274.7865
Encompass 800.588.7400
Foremost 800.527.3907


  • Glass Only


  • 800.951.9744


Liberty Mutual 844.325.2467
Metlife 800.854.6011
Mercury 800.503.3724
Nationwide 800.421.3535


  • Renters Claims
  • Manufactured Home Claims
  • Roadside Assistance


  • 844.641.0816
  • 833.812.2203
  • 800.776.2778
Safeco 800.332.3226
Travelers 800.238.6225